We run it, you get the report
Email, backup, identity and SaaS operations run on your behalf, with monthly reporting and a named account manager who owns escalation.
We operate them: monitored, patched, tested and reported monthly. You keep ownership of the tenancy and the data; we carry the operational load.
The situations that start the conversation
Mail, backup and identity are unglamorous and unforgiving. They work until they do not, and the cost of the failure is paid by whoever happens to be nearby.
What's covered
Corporate email
Platform operations, security configuration and routing, monitored and reported.
Backup solutions
Backup operations with scheduled restore testing and monthly evidence.
Identity and access
Identity provider, single sign-on and multi-factor authentication operated under review.
SaaS platform operations
Operation of the SaaS platforms your business depends on, including learning management and similar systems.
Security operations
White-labelled security operations coverage for organisations that need monitoring beyond business hours.
How we deliver
Take stock before taking over
A 30-minute call, then a proper look at the systems in question: how they are set up, what is being watched, and what has quietly not been working for a while.
Transition without drama
We assume the work on an agreed footing, with any gaps closed first. The platforms and everything inside them stay yours throughout; what changes is who gets woken up.
Operate and report
Patching, monitoring and restore testing carried out to a rhythm, with evidence you could hand an auditor, plus somebody to call when the situation needs a person.
Often bought with
IT administration
Identity, email, endpoints, backup and network infrastructure administered to a documented standard.
Cybersecurity products & services
Firewalls, endpoint, email and backup protection selected, deployed and kept current.
Cloud infrastructure
Architecture, provisioning and access control on Azure and AWS, built to be handed back to you.
Start with a 30-minute call
Bring the situation, not a specification. You leave with a written view of what we would do and in what order.
Book the call