AI & Automation/Agentic workflow automation

Hand the repetitive work to an agent that is supervised

Back-office processes scoped, automated with AI agents, and measured before and after — one process at a time, with guardrails you can inspect.

Back-office workflow with agent handoffs along a track.
The problem

Automation fails on scope, not on technology

The failure mode is not that the agent cannot do the work. It is that nobody defined the work precisely enough, so the agent is judged against an expectation that was never written down.

We start from one process you can name: intake, triage, reconciliation, reporting. We document how it runs today, build the agent with its context and guardrails, and measure the difference.

When companies call us
A team spends hours a week on a process that follows the same rules every time
Work is queued because one person is the only one who knows the steps
Volume is growing and hiring is not the answer
A previous automation attempt produced output nobody trusted
What's covered

Process scoping

The current process documented as it actually runs, with the decision points and exceptions that matter.

Agent build and context management

The agent built with the context, tools and instructions it needs, versioned and reviewable.

Guardrails and monitoring

Boundaries on what the agent may do, with logging that makes its decisions auditable.

Measurement and handover

Before and after figures on time and volume, then handover to your team with documentation.

How we deliver

01

Select the first process

A 30-minute call to settle which single piece of work goes first: something that recurs and follows rules that can be stated plainly.

02

Model the work as performed

We learn the job from the people doing it rather than from the description of it, then construct an agent that mirrors it — including the points where it must defer instead of deciding.

03

Verify and transfer

Figures from either side of the change, so the improvement is demonstrable rather than asserted. Ownership then passes across, along with everything required to keep it running.

Start with a 30-minute call

Bring the situation, not a specification. You leave with a written view of what we would do and in what order.

Book the call